Momentum Solar Offers Customers Real-Time System Monitoring

Posted by Joseph Bebon on December 30, 2016 No Comments
Categories : FYI

Momentum Solar, a New Jersey-based solar energy company, is now offering its customers the ability to remotely monitor their home solar systems via a smartphone or computer.

The company says its new technology is a free service included with every solar installation. A personalized dashboard is created for each customer, showing a visualization of the customer’s home and roof with the solar panels and micro-inverters displayed. Customers can monitor their electricity usage in real time, access system details, run reports, and read “fun facts” that help leverage their electricity usage and savings.

“We are continuing to fine-tune the Momentum machine,” says Brian Cummings, system monitoring manager at Momentum Solar. “This technology is a huge leap forward to ultimately empower our customers to control their electricity usage.”

All home solar systems are managed and monitored by in-house Momentum Solar specialists. If there is a production issue or shortfall, the Momentum monitoring team will review the error and dispatch a technician to make the repair. According to the company, its new technology pinpoints the exact location of the issue on the solar array, enabling Momentum to troubleshoot and resolve the issue quickly. The technology uses cellular-based monitoring that provides a consistent signal back to Momentum.

“We are excited to communicate and give customers this new technology,” says Call Center Manager Justin Bintliff. “Our customers are conditioned to receive their electricity bill the following month when it’s too late – there is nothing they can do about their electricity usage from the previous month. Our new monitoring technology is enabling families to take control of their electricity production and consumption while adapting to better everyday habits.”

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