SMA America Unveils Solution To Streamline Residential Service

Posted by Joseph Bebon on June 15, 2017 No Comments
Categories : Products & Technology

SMA America has unveiled its new SMA Smart Connected solution. Now available with the Sunny Boy-US residential line of inverters, SMA Smart Connected is a proactive service package integrated into the Sunny Portal PV monitoring database that automatically detects and evaluates system events and initiates remediation or repair activities, according to the company.

SMA says the new solution will decrease truck rolls, lengthy service calls and system downtime, saving installers time and money and maximizing a homeowner’s power production.

“We know that long service calls and undiagnosed errors lead to frustration for both installers and homeowners,” says Nick Morbach, executive vice president of SMA’s residential and commercial business unit. “With SMA Smart Connected, we want to streamline the service and repair process so that homeowners don’t have to worry about downtime, and installers can focus on other revenue-generating activities.”

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