SolarWorld Americas Extends Secondary Warranty Program

Citing “popular demand,” Oregon-based module maker SolarWorld Americas Inc. has announced it is extending its SolarWorld Assurance Warranty Protection Program to include all solar systems up to 50 kW. The secondary warranty program, which the company launched in July, previously offered the extra protection only for systems from 3 kW to 20 kW.

SolarWorld Americas’ standard coverage includes a 20-year product warranty and a 25-year performance guarantee for most solar panels, and the company says the SolarWorld Assurance Warranty Protection Program provides supplemental, third-party-backed warranties to the system owner with no deductibles.

The program’s Dual Warranty protection plan is for solar panels installed this year, and SolarWorld covers the premium. Meanwhile, the program’s Extend Warranty plan covers solar panels installed from 2012 through 2016.

The SolarWorld Assurance Warranty Protection Program is backed by an A.M. Best “A”-rated company and now covers systems up to 50 kW. The warranties immediately go into effect in the event that the original factory coverage could no longer be supported; they also are transferable to new system owners. Unlike typical warranty insurance advertised by other solar panel manufacturers, the SolarWorld Assurance protection plans are true warranties, not insurance policies, according to the company.

“We have received enthusiastic response from installers and homeowners alike,” says Shane Messer, the company’s vice president of sales and marketing. “Always striving to be responsive to our customers, SolarWorld is now offering a program that covers a wider universe of solar systems.”

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